Privacy Policy
MEAL S.à r.l. (“MEAL”, “we”, “our”, “us”) operates the MEAL mobile application.
This Privacy Policy explains how we collect, use, and protect your personal data when you use the MEAL App.
Information We Collect
We may collect the following data:
- Account information (such as name and email address, if you create an account)
- User-generated content (such as food images, ratings, or messages)
- Usage data (such as app interactions and features used)
- Device information (such as device type and operating system)
How We Use Your Information
We use your information to:
- Provide and improve the MEAL App
- Enable app functionality (e.g. saving meals, scoring, reservations)
- Communicate with users regarding app features or support
- Improve performance, security, and user experience
Data Sharing
We do not sell your personal data.
Your data may only be shared with trusted third-party services required to operate the app, such as:
- Cloud hosting
- Analytics
- Authentication services
All partners comply with applicable data protection regulations.
Data Storage & Security
We take reasonable measures to protect your data against unauthorized access, loss, or misuse.
Data is stored securely and only for as long as necessary to provide the service.
User Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise your rights, contact us at support@meal.lu.
Children’s Privacy
The MEAL App is not intended for children under the age of 13. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
Account Deletion
Users of the MEAL App can request deletion of their account and associated personal data at any time.
To request account deletion:
- Send an email to support@meal.lu from the email address linked to your MEAL account
- Use the subject line: “Account Deletion Request”
Deleted data:
- User account
- Email address
- Profile data
- Reservations and chat history
Some data may be retained temporarily if required by legal obligations.